Contact one of our Customer Service agents

(toll free in North America)

or 604.960.3163 (international)

8:00 AM - 5:00 PM PST
Monday - Friday

or Contact Us Via Email

Arc'teryx Returns Home Page


The Arc'teryx Guarantee - Arc'teryx proudly guarantees the quality and performance of all our products.

Refund Service

Items purchased online from can be returned for a full refund within 60 days of their original date of order. All items being submitted for refund must not be worn, and must still have all original tags attached to the garments.

Click Here To View

Warranty & Repair Service

Items with defects in materials or workmanship will be replaced or repaired at the discretion of Arc'teryx for the practical lifetime of the product. Product damaged through wear and tear, misuse, or neglect may be repaired at a nominal charge.

Click Here To View